DISPATCH AND DELIVERY TIMES
We ship to ALL countries, except those listed below.
Various delivery times, courier options, and shipping rates are populated when you add items to your shopping cart. These are all dependent on your location. To see how much shipping will be for your location, simply add products to your shopping basket and preview.
As soon as your order is processed, an email notification with dispatch information or tracking information will be sent to you. This will include a link to track your package. Emah Shae Cellfoods relies on third parties couriers to deliver your parcel in a timely manner. We do not have any internal access to the courier's schedule other than the link we share with you in the email you will receive. We are unable to dispatch to PO Boxes, suites, or similar: please provide a physical address.
We dispatch twice weekly on a rota basis. Please allow for a few days added to your shipping time for delivery to allow for our dispatch team to package and process your order. Where an item on your order becomes unavailable due to damage or other circumstance, we may offer a gift voucher credit to you by email.
WE CANNOT DELIVER TO CERTAIN COUNTRIES
Unfortunately, at this time, we are unable to offer shipping of our products to the following countries:
Ukraine (Crimea & Sevastopol)
TRACKING YOUR ORDER
Tracking is easy with Emah Shae Cellfoods. We will provide proof of postage or a tracking number for each order.
We rely on our third party delivery partners to get your order to you, and we have no additional inside access to tracking except as publicly shared above. Please use the tracking links in the email received to keep a track of your order.
All orders are dropshipped from the United Kingdom by Herbals Direct Ltd. Emah Shae Cellfoods is unable to offer guarantees on any delivery partners’ services.
Our payment gateway is via a secured server. Your details are not held by Emah Shae Cellfoods. We accept all major debit and credit cards, payments via PayPal, and also payments by installments.